For the purposes of the provisions of the General Data Protection Regulation of the European Union 2016/679 of April 27, 2016 and Organic Law 3/2018, of December 5, on the Protection of Personal Data, TRANSFAST FINANCIAL SERVICES SA with CIF A83085217, hereinafter TRANSFAST, informs the User of the existence of the processing of personal data in order to manage the relationship with users, clients and potential clients for the request for identification and their knowledge in accordance with Law 10/2010, of April 28, on the prevention of money laundering and the financing of terrorism, the invoicing of their sending orders.
The sending of personal data is mandatory to contact and receive information about TRANSFAST’s products and services, and you must expressly subscribe to our newsletter if you want us to keep you periodically informed of the exchange rate applied to your country of shipment. For which you must consent to the use of your email.
Failure to provide the requested personal data or failure to accept this data protection policy implies the impossibility of carrying out money sending or receiving operations or receiving information on TRANSFAST services.
In accordance with the provisions of the General Data Protection Regulation of the European Union 2016/679 of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, and Organic Law 3/2018, of December 5, on the Protection of Personal Data, we inform you that the personal data obtained as a consequence of sending your personal data will be processed by TRANSFAST FINANCIAL SERVICES SA with address at Calle Batalla del Salado, 25 de Madrid 28045 (Madrid), having implemented the necessary security measures to guarantee privacy.
The User who sends the information to TRANSFAST is solely responsible for the veracity and correctness of the data included, TRANSFAST being exonerated from any responsibility in this regard.
Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated.
The user agrees to provide complete and correct information in the registration or subscription form, as well as in the customer identification form, and TRANSFAST may request, through telematic means of instant messaging such as WhatsApp or Telegram, the provision of additional documentation for the validation of their operation or through the direct transfer service.
TRANSFAST is not responsible for the veracity of the information that is not self-produced and for which another source is indicated, so it does not assume any responsibility for hypothetical damages that may arise from the use of said information.
TRANSFAST is exonerated from liability for any damage or loss that the User may suffer as a result of errors, defects or omissions in the information provided by TRANSFAST provided that it comes from sources outside TRANSFAST.
Contact form: The Data Controller is TRANSFAST FINANCIAL SERVICES SA in order to Manage the request for information and/or response to the query raised therein. This treatment has as its legitimizing basis the consent of the interested party and personal data of the same will not be transferred to third parties except by legal imperative. You can exercise your rights of access, rectification, deletion, portability, limitation of treatment and opposition before TRANSFAST FINANCIAL SERVICES SA, Calle Batalla del Salado, 25 de Madrid 28045 (Madrid)
Complaints channel: The Data Controller is TRANSFAST FINANCIAL SERVICES SA in order to register, manage your complaint, as well as to identify and contact you (as long as the complaint is not anonymous) for acknowledgment of receipt of your complaint and to keep you informed about the status of our investigations in the terms and conditions set forth in Law 2/2023, of February 20. The data provided will be kept for the time necessary to decide on the advisability of initiating an investigation into the reported events. The data will be kept for no more than three months. The data may be kept in the system only for the time necessary to decide on the advisability of initiating an investigation into the reported events. You can exercise your right of access to your personal data, rectify inaccurate data, cancel them or request their deletion when the data is no longer necessary, by contacting TRANSFAST FINANCIAL SERVICES SA, Calle Batalla del Salado, 25 de Madrid 28045 (Madrid). The data may be transferred to Judges, Courts, the Public Prosecutor’s Office and/or competent Public Administrations when we are obliged to do so.
Claims to SAC: The Data Controller is TRANSFAST FINANCIAL SERVICES SA in order to Manage complaints and claims that clients may file. This treatment has as its legitimizing basis a legal obligation and personal data of the same will not be transferred to third parties except by legal imperative or in the event of a claim at the request of the Department of Conduct of Entities of the Bank of Spain. You can exercise your rights of access, rectification, deletion, portability, limitation of treatment and opposition before TRANSFAST FINANCIAL SERVICES SA, Calle Batalla del Salado, 25 de Madrid 28045 (Madrid).
The purposes of data collection are: compliance with the identification and knowledge of its clients, senders and beneficiaries for the issuance, receipt, and validation of their payment orders; in person or through the online Giro Directo system in accordance with the provisions of Law 10/2010, of April 28 on the prevention and money laundering and the financing of terrorism and other current regulations.
TRANSFAST will not communicate user data to third parties. However, in the event that they are transferred to a company, prior information would be produced before collection, requesting the express consent of the affected party.
Access, Rectification, Deletion and Opposition, Limitation of Treatment, Data Portability (art. 15, 16, 17, 18, 19, 20, 21, 22 and 23 RGPD, art. 12, 13, 14, 15, 16, 17, 18, 93, 94 and 95 LOPDGDD)
You may direct your communications, revoke the consent given and exercise the right of access to your personal data, obtaining a copy of them. The right to rectification of inaccurate or incomplete data. The right to deletion of your personal data. The right to withdraw your personal data from your website. The right to object to the processing of your personal data. The right to limit the processing of your personal data. And the right to the portability of your automated personal data by mail: addressed to TRANSFAST FINANCIAL SERVICES SA, Calle Batalla del Salado, 25 de Madrid 28045 (Madrid). To exercise these rights and in compliance with Instruction 1/1998, of January 19, of the Spanish Data Protection Agency, it is necessary that you prove your identity to TRANSFAST by sending a photocopy of your National Identity Document or any other means valid in Law. Those interested have the right to claim before the control authority
The personal data of the user will be actively processed while they hold the status of User of www.transfastmoney.com; that is, as long as you do not revoke your consent or do not exercise your right to cancellation, deletion or opposition to a specific purpose.
In the event of revoking your consent or exercising the rights of cancellation or deletion, your data will be blocked and kept in a restricted manner at the disposal of the competent authorities for a period of 3 years to address possible liabilities arising from the treatment.
Registration on www.transfastmoney.com is free and voluntary for the User, so the legitimizing basis for the processing of their personal data is their consent.
The use of the website grants you the status of user of the same (hereinafter, the “User”), and implies full and unreserved acceptance of each and every one of the provisions included in the conditions on the protection of personal data, accepting and consenting to the processing thereof by www.transfastmoney.com, in the manner and for the purposes indicated in this Personal Data Protection Policy, in the version published by the “web”, at the very moment in which the User accesses it. As a consequence, it is the User’s duty to carefully read this legal notice each time they use the Web, because it may undergo modifications.
In relation to the offer of information society services directly to a minor, the processing of personal data will be lawful when they are over 16 years of age. When the child is under 16 years of age, said treatment will only be legal if the holder of parental responsibility for the child authorizes their consent, and to the extent that they authorize it. With respect to the age limit of valid consent, Law 3/2018 of December 5 is set at 14 years.
TRANSFAST has adopted the security levels of protection of Personal Data required to guarantee the privacy of the data. However, we have other additional means, such as state-of-the-art firewalls, apart from technical measures such as software for the encryption of confidential information and access control to information of a personal nature, restricted users, security policies, users and passwords that expire as required by the LOPD, and other systems aimed at preventing misuse, alteration, unauthorized access and theft of Personal Data provided to TRANSFAST.
TRANSFAST will not be responsible for possible damages or losses that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, motivated by causes beyond TRANSFAST; delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the C.P.D. (Data Processing Center), in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate interference outside the control of TRANSFAST.
